FAQs
General Questions
What is Iconique Skin Care?
Iconique has been one of the world’s leading experts in beauty. We provide easy-to-use, stress-free beauty products and enhanced beauty experiences through our skincare treatments and skin care devices for various concerns.
Do you have warranty for the devices?
Yes, you can register your devices for a lifetime warranty program.
What is the use of LED lights on your devices?
Blue light treats acne by killing bacteria and reducing oil glands. Red light stimulates collagen production, tightens skin, reduces wrinkles, and improves smoothness.
Where do you ship to?
We ship our products worldwide.
What are your modes of payment?
We accept all major credit & debit cards, and bank transfers.
Animal testing?
Iconique Skin Care strictly DOES NOT carry out any testing on animals.
Skin Devices Questions
How to properly store the devices?
After usage, dry the device with a clean cloth. Ensure it’s fully dry before storing.
Are Iconique's skincare devices safe to use at home?
Yes, they’re designed for safe home use. Just follow the user manual properly.
How often should the skincare devices be used?
We recommend using them at least twice a week.
Are all devices suitable for all skin types?
Yes, all Iconique skincare devices are gentle and non-invasive, suitable for all skin types.
What will happen if the charger or the device itself gets broken?
If you are enrolled in our Lifetime Warranty program, you are entitled to a device replacement. Otherwise, our standard device warranty is 7 days.
How long and how often should the devices be charged?
Charge your devices once or twice a week, for a maximum of 5 hours each time.
What age should I start using the skincare devices?
Our skincare devices are recommended for users aged 20 and above.
What skincare products should I use before using the devices?
Before using the device, apply a serum and moisturizer to your face.
Are the Iconique skincare devices safe from radiation?
Our skincare devices only emit a small amount of LED light which is generally safe and does not produce harmful radiation.
What skin issues do the skincare devices address?
Our devices address signs of aging, loss of elasticity, and lack of collagen production.
Skin Care Questions
What skin concern is being addressed by your products?
Iconique Skin Care products mainly address anti-aging and skin rejuvenation.
What skin type is the most suitable for your products?
Our products are suitable for most skin types. For those with sensitive skin, we suggest conducting a patch test before regular use.
How to properly store the Iconique skin care products?
Store them in a cool, dry place away from direct sunlight or heat.
How long can I use the Iconique skin care products after opening?
Our skincare products can be used up to 6 months after opening.
Are Iconique skin care products safe to use for pregnant and lactating women?
Generally, our products are safe. However, avoid retinoids, hydroquinone, and phthalates during pregnancy. Consult your doctor first.
What age can I start using Iconique skin care products?
It’s safe to start using them as early as your 20s to help prevent early signs of aging.
How do I know if Iconique skin care products are compatible with my skin?
Do a patch test first. If there's no irritation within 24 hours, it's safe to use.
How long do I have to wait before I see results from using Iconique skin care products?
Visible results typically appear after 1 to 3 months of consistent use.
How long does Iconique skin care products last?
Products usually last 1–3 months depending on use and frequency.
Is it okay to use Iconique skin care with other products in my beauty routine?
Yes, but introduce them gradually to your routine so your skin can adjust.
Need More Help?
Still have questions? Email our Customer Service Team at info@iconiqueskin.com and we’ll get back to you ASAP. Don’t forget to include your order number if available.